Banro Mines Gold from the Ground While Managing Documentation in the Cloud with M-Files

Posted on December 4, 2012 under case studies by

Banro Corporation (NYSE: AMEX and TSX: BAA) is a Canadian gold mining corporation with production from its first gold project, Twangiza, in the Democratic Republic of the Congo (DRC). Banro’s Twangiza oxide mine began production in October 2011 and projected to produce approximately 120,000 ounces of gold during its first full year of operation.

In August of 2011, Banro deployed the M-Files enterprise content management (ECM) system in a private offshore cloud environment to better manage documentation associated with its Twangiza gold mine in the eastern DRC.

M-Files Helps Mitigate the Inherent Power and Security Issues Associated with Operations in Africa
Banro deployed M-Files in a unique way to better cope with uncertainties in the DRC. The company experiences frequent power outages, and the offline capabilities of M-Files enables them to maintain a high level of productivity even if access to the network or a particular server is unavailable.

Security of confidential information is also a very significant consideration for Banro. The company has learned from its own experiences about the value of maintaining tight control over its data — and keeping it beyond the reach of external parties.

The permissions control and access rights features in M-Files provides Banro with a more secure system for protecting confidential information, such as maps, ground resources and other sensitive data. Banro has established an “offshore vault” as a mitigation strategy to help protect the business against the risks of operating in Africa.

Effective Quality Documentation Management Results in a Smoother Audit Process
Banro produces a significant amount of documentation for its Twangiza gold mine, such as project drawings, operations reports, incident reports, payroll and statutory reports, policies, standard operating procedures (SOP), and other information related to quality operations.

With M-Files, Banro established a single consolidated repository for organizing mining documentation, as well as an effective system for coordinating with project subcontractors to ensure compliance.

According to Thorsten Neumann, group IT Manager at Banro Corporation, “M-Files enables us to manage several unique aspects of our business operations and processes, including the geographic distribution of our organization and the need to effectively manage globally dispersed subcontractors. M-Files addresses our particular needs as a multi-national mining company.”

Learn more about how Banro is leveraging M-Files to manage project documents, financial & HR Information and workflow processes in the recently released case study.

About M-Files

M-Files dynamic content management solutions are revolutionizing the ECM market by transforming how businesses manage, secure and share information with a unique metadata-powered approach that organizes and processes content based on what it is, rather than where it resides. Thousands of businesses in over 100 countries use M-Files on-premise, in the cloud or in hybrid environments to improve productivity and quality, and to ensure compliance with industry regulations and standards, including companies such as SAS, Elekta and EADS.

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