M-Files was recognized by customers as a Customers’ Choice in the March 2022 Gartner Peer Insights ‘Voice of the Customer’: Content Services Platforms. In the report, M-Files was one of five vendors to receive the above market average rating and Customers’ Choice distinction. M-Files was also recognized as a Customers’ Choice in the Midsize Enterprise, Asia/Pacific, and Europe, the Middle East, and Africa report segments.
*As of June 28, 2022, based on 45 reviews over the past 12 months. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
“Moving away from file shares and utilizing the inherent sophistication of a document management system was seen as an important key element in the firm’s overall digital transformation initiative.”
“Through our four most popular workflows in M-Files, we’ve estimated savings of over $180,000 annually. We expect to save a total of over $1 million within these workflows. It’s been a great benefit to the company.”
“Before M-Files, we would lose files due to deletion or because people stored different versions of documents in different folders. Finding a particular document in our shared network folders could take up to five minutes. Sometimes, I’d think that finding oil in my backyard would be easier.”
“We knew that there was no need to reinvent the wheel. Sharing, reusing, and managing knowledge, experience, and expertise is easy with M-Files. We can leverage the information from previous customer projects that have already been successfully delivered. This allows us to quickly create new client documents, which streamlines day-to-day work, speeds up service to our clients, and helps us grow our business.
M-Files commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying M-Files.
The Forrester study helps evaluate the potential financial impact of M-Files for clients. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed five decision-makers using M-Files.
After deploying M-Files, the customers saw a significant increase in employee productivity driven by improved document and information management strategy. M-Files provided advanced workflows, facilitated collaboration, eliminated inefficiencies, and automated processes.
Forrester found customers’ use of M-Files for document management yields high returns.
Improvement in categorizing and indexing of documents.
More efficient searching for documents and information.
M-Files earned the 2022 Top Rated Distinction for Enterprise Content Management Software & Document Management Software by TrustRadius. Customers praised M-Files in the areas of increased ROI, ease of use, and workflow automation. TrustRadius reviewers rated M-Files highest for product scalability (10), availability (9.1) ad performance (9.1).
Seeing is believing. Schedule a demo to learn about simplified search, automatic workflows, intuitive user interfaces, and built-in integrations with existing applications and file systems.