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Knowledge Management and Making Problem-Solving Reusable

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In a recent KMWorld article, M-Files Senior Director of Product Management, Frank Taliano, explores a persistent challenge in knowledge management: How can organizations efficiently access, share, and reuse institutional knowledge to drive efficiency? While technology has evolved, the core principles of KM remain the same—structuring information through metadata, taxonomies, and workflows to enhance both knowledge and document management, making problem-solving repeatable.

Taliano highlights how AI and generative models are enhancing metadata creation, enabling more flexible “folksonomies” alongside traditional taxonomies. He emphasizes the importance of:

  • Codifying knowledge to ensure long-term usability
  • Maintaining regulatory compliance
  • Implementing version control to prevent outdated or conflicting information

No matter the technology, successful KM hinges on making the right information accessible in the right context—turning knowledge into a powerful, reusable asset.

Read the full article on KMWorld: Using KM to Make Problem-Solving Reusable

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