Meet Rising Insurance Demands with Modern Automation

How Automation and AI Deliver Speed, Accuracy, and Value in the Insurance Industry shows how insurers are being pushed to work faster and more precisely as economic volatility, regulatory pressure, cyber risk, and talent shortages intensify. Knowledge workers such as underwriters, loss adjusters, and client managers face heavier workloads and more complex portfolios. Automation and AI equipped information management help reduce manual effort, improve consistency, and deliver a smoother digital experience for clients.

Improve Performance with Curated Knowledge and Intelligent Workflows

The eBook explains how organizing information by type and business context helps teams find what they need quickly and avoid version confusion. Automated workflows guide underwriting, claims, onboarding, and collaboration so everyone works from a single, trusted source of truth. Document creation, controlled sharing, and automated permissions further improve accuracy and compliance while freeing staff to focus on higher value client work.

What’s Inside the eBook

See how automation and AI help insurers:

• Deliver faster onboarding, renewals, and claims decisions
• Eliminate information chaos with curated, context rich content
• Reduce manual work in underwriting, claims, and broking
• Improve accuracy with automated workflows and document creation
• Strengthen compliance with secure access controls and complete audit trails
• Retain institutional knowledge even as experienced staff retire

The eBook also highlights research findings such as document filing becoming 65 percent faster and document search becoming 50 percent quicker with M-Files.

Who Should Read This

• Insurance operations leaders
• Underwriters, brokers, and claims teams
• IT and information management professionals
• Compliance and risk leaders
• Firms modernizing legacy policy and document systems

Why Automation and AI Matter for Insurers

Manual, repetitive processes slow down service, increase errors, and place pressure on already stretched teams. The eBook illustrates how knowledge work automation improves speed and accuracy while supporting compliance, reducing operational risk, and creating a better client experience. With curated knowledge, consistent workflows, and automated controls, insurers can make better decisions, strengthen client relationships, and scale efficiently in a challenging market.

Give Your Teams More Time to Focus on Clients

See how M-Files helps insurance firms automate routine work, improve accuracy, and strengthen compliance through intelligent document and policy management. Request a demo to learn how M-Files transforms underwriting, claims, and client service.