Gartner®: M-Files is named a Customers’ Choice for Document Management
Gartner®: M-Files is named a Customers' Choice for Document Management
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M-Files has been recognized by customers as a Customers’ Choice for Document Management in the 2025 Gartner® Peer Insights™ Voice of the Customer report.
We believe the June 2025 Gartner® Peer Insights™ ‘Voice of the Customer’: Document Management report is a must-have for business and IT leaders that are seeking to identify and evaluate best-fit document management solutions for their organization's evolving information management needs.
This acknowledgment highlights that M-Files exceeds the market average in both:
- Customer satisfaction - with ratings for capabilities, support, and overall experience
- User adoption and interest - across industries, regions, and company sizes
- Product capabilities - where we received an overall score of 4.7 out of 5.
Being placed in the top-right “Customers' Choice” quadrant reflects the trust that organizations like yours place in M-Files to manage and make sense of their unstructured information.
If you’re evaluating document management systems or knowledge work automation solutions, this report provides an invaluable look into how your peers view M-Files — and why they recommend us.
What is Gartner® Peer Insights™?
Gartner Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 350,000 verified reviews in more than 340 markets. For more information, please visit www.gartner.com/reviews/home.
Read the report to learn why our customers named us a Customers' Choice.
GARTNER AND PEER INSIGHTS
Gartner Research Methodologies, Gartner® Peer Insights™ ‘Voice of the Customer’: Document Management, By Peer Contributors, June 2025.
Based on 171 reviews in the 18-month review period ending March 31st, 2025.
Gartner, Peer Insights ‘Voice of the Customer’: Content Services Platforms, By Peer Contributors, 25 June 2025.
GARTNER is a registered trademark and service mark, PEER INSIGHTS, and GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from M-Files.
M-Files: A Customers' Choice for Document Management
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Gartner® has published its June 2025 Gartner® Peer Insights™ ‘Voice of the Customer’: Document Management
