Yohan Lobo, Senior Industry Solution Manager at M-Files

Insurance firms can win the talent war by boosting retention, capturing tribal knowledge, and using automation to support staff and improve workflows.

The insurance industry is facing a talent shortage. Many of the sector’s stalwarts are nearing the end of their careers, and it appears unlikely that the incoming generation of insurance professionals is large enough to fill the gap.

According to research, almost two-thirds of brokers (64%) say recruiting young talent is a strategic challenge for their business. At the other end of the spectrum, it’s estimated that 25% of the sector’s workers are due to retire within the next decade.

To avoid becoming victims of a talent shortfall, insurance firms must begin the succession planning process with haste, ensuring they appeal to the incoming wave of employees while considering how technology can support incumbent staff.

Read the full article on Winning the Insurance Talent War With Retention and Automation | Business Insight Journal