Why Organizations Struggle to Get the Most from Knowledge Work

Solving the Knowledge Work Challenge examines why productivity gains often stall in teams that rely heavily on documents, decisions, and collaboration. As the brief notes, even companies that have modernized other parts of their business still depend on manual processes for filing, searching, reviewing, and securing information. These inefficiencies frustrate employees, slow client work, and increase the risk of errors, creating unnecessary drag on performance and profitability.

How Automation Eliminates Information Chaos, Risk, and Rework

The brief shows how knowledge work automation helps organizations streamline everyday tasks by automating document filing, routing, approvals, permissions, and audit trails. Instead of relying on people to remember naming conventions, access rules, or version updates, the system applies structure automatically based on document type, client, project, or policy. Enterprise search and connected repositories give workers instant access to the information they need, while integrated workflows reduce manual effort and eliminate bottlenecks across teams.

What’s Inside the eBook

Learn how knowledge work automation helps organizations:

• Eliminate information chaos through automated document organization
• Improve speed and accuracy with end to end workflows
• Reduce risk by automating permissions and compliance controls
• Create consistent audit trails regardless of systems involved
• Strengthen productivity by reducing the time spent searching for information

The brief also highlights Forrester research showing a 294 percent return on investment, 70 percent more efficient workflows, 65 percent faster filing, and 50 percent improvement in search performance.

Who Should Read This

• Business and operations leaders
• Knowledge intensive teams in finance, professional services, engineering, and consulting
• IT and information governance teams
• Compliance, audit, and risk professionals
• Organizations seeking to reduce manual work and improve consistency

Why Solving the Knowledge Work Challenge Matters

Knowledge workers spend too much time hunting for documents, resolving version issues, or performing manual checks that slow down client delivery. These inefficiencies lead to missed steps, compliance concerns, and inconsistent results. The brief demonstrates how automating document handling, enforcing permissions, and embedding compliance into everyday workflows help organizations retain talent, improve accuracy, and deliver better outcomes for clients and stakeholders.

Stop Letting Manual Processes Hold Back Your Best People

See how M-Files helps teams automate routine work, eliminate information chaos, and strengthen security and compliance. Request a demo to learn how knowledge work automation transforms productivity and performance.