M-Files Cloud
M-Files Cloud is a secure and scalable cloud-based deployment option for knowledge work automation. With M-Files Cloud, you can manage your documents and information without investing in local server infrastructure and maintenance.
Why M-Files Cloud?
Here's why M-Files Cloud stands out:
uptime for the past 365 days
return on investment
customer support
User Interfaces
Scalability
M-Files Cloud offers a flexible and transparent pricing model that scales with your usage. You only pay for the number of user licenses and the amount of storage you need, leveraging efficient cost control for your business.
Industry-leading cloud platform technologies provided by Microsoft Azure allow M-Files Cloud to automatically scale the resources needed to handle your workload. Whether you have a few users or thousands, M-Files Cloud provides rapid and reliable performance for your document management tasks. You never have to worry about managing servers, storage, or updates—M-Files Cloud takes care of these tasks for you.
M-Files Cloud scales to support your business growth and expansion. You can easily add new users, departments, or locations to your M-Files Cloud service to collaborate on documents across different teams and regions.
Accessibility and Availability
With M-Files Cloud, you're not tied to location or device in order to perform critical tasks. M-Files Cloud enables you to access your documents anytime, anywhere. Whether you're using a desktop, laptop, tablet, or smartphone, you have full access to your M-Files environment. You can use the web browser, desktop client, or mobile app to view, edit, and share your documents. You can also sync your documents offline and work on them without an Internet connection.
We ensure that your documents are always available and secure. All communications between your devices and M-Files Cloud are encrypted.
You can access your documents from different sources and systems. M-Files Cloud is integrated with your existing applications, such as Microsoft Teams and Microsoft Outlook, Salesforce, and more. You can also connect M-Files Cloud to other cloud storage services, such as Microsoft OneDrive and Microsoft SharePoint, Google Drive, and more—allowing you can access all your documents from one place and avoid duplication and confusion.
Reliability
M-Files Cloud is hosted in Microsoft Azure. The Microsoft Azure data centers are highly secured and designed to automatically endure hardware and infrastructure failures. Redundant infrastructure offers—for example—emergency power support, fire detection and suppression systems, video surveillance, dual Internet service providers, and more.
Data is automatically geo-replicated, and six copies of your data are always maintained. Your data is replicated three times within the primary region and three times within a secondary region hundreds of miles away from the primary region. Replication provides high-level durability in case of catastrophic failures.
Service Updates
With M-Files Cloud you don't have to care about updates. M-Files Cloud service is updated automatically, and you always have the latest release of M-Files products available.
Security
With M-Files Cloud, your data is always safe. M-Files Cloud uses data encryption to protect your information from unauthorized access. Your data is secure both when it's stored in the cloud and when it's transferred over the Internet (data at rest and data in transit).
M-Files Cloud supports various identity providers (IdPs), such as Microsoft Azure Active Directory, Google, and Okta. You can integrate M-Files Cloud with any IdP that supports the OAuth 2.0 protocol. You can simplify and streamline your login process and manage your users and permissions from one place.
M-Files has available additional services to enhance your cloud security even further.
Product Support
M-Files Cloud customers are eligible to receive M-Files Product Support that includes updates and other basic support elements without limitations, such as issue solving and troubleshooting. Product Support covers only technical issues, and is not provided for user help, guidance, training, consulting, implementation, or other similar purposes. These are available for a separate fee as agreed upon with M-Files and the customer under an applicable Statement of Work (SoW).
Learn more about the product support.
Performance and Availability Monitoring
M-Files monitors the performance and availability of M-Files Cloud constantly to ensure high quality service, including corrective actions to detect irregularities in the service regardless of time of the day.
Continuous vault availability monitoring is provided for each M-Files Cloud vault to best ensure accessibility of the service. M-Files aims for at least 99.5% monthly availability.
Subscription Management
You can use M-Files Manage to control your M-Files subscription. M-Files Manage is a web-based, self-service portal customized for administrators to help get the most out of M-Files. Constantly improving, self-service capabilities minimizes time to value.
With M-Files Manage, M-Files administrators can set up users, user access, and user license management based on Microsoft Entra ID user groups. With the M-Files Manage online shop, you can also purchase user licenses. Other self-service capabilities include the creation of new M-Files cloud vaults and monitoring of vault usage through M-Files Cloud analytics.
Additional Services
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See M-Files In Action
Seeing is believing. Schedule a demo to learn more about simplified search, automatic workflows, intuitive user interfaces, and built-in integrations with existing applications and file systems.
