Yohan Lobo, Senior Industry Solution Manager at M-Files

Targeted development is essential to encourage AI uptake from non-technical employees, according to M-Files

Despite billions invested in AI solutions worldwide, a major roadblock remains employees don't understand how to use these tools effectively. Without proper guidance, businesses risk stalled adoption, wasted investment, and an inability to realise AI's full potential. This hesitation is hindering AI adoption and limiting its benefits within organisations.

Recent research indicates that only 6% of workers feel very comfortable utilising AI in their roles. This stark statistic highlights a significant skills gap that businesses must address. A McKinsey Global Survey found that while 85% of businesses have AI initiatives in place, only 25% of employees feel they understand how to apply them to their roles.

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