Information management has evolved from pure document management and archiving into a real business enabler. Today’s intelligent information management solutions, like M-Files, offer ways to automate the time-consuming and often tedious document-driven processes within a business.

M-Files’ User-friendly Approach to AI

One of the key drivers in this automation is the use of artificial intelligence (AI) and machine learning. AI and machine learning have the ability to reason, discover meaning, and learn from past experiences. Moreover, AI systems can easily process large amounts of information to recognize patterns and categories in the data. This capability enables new ways to search, find, use, and manage information, adding automated workflows to document management processes.

AI Shouldn’t Be Complicated for Users

Artificial intelligence and machine learning mean different things to different organizations and people. At M-Files, they drive industry development while remaining simple and easy for end users to benefit from. Our objective is to allow customers to intelligently find and manage the critical data they need to make smart decisions.

Jayson deVries, our AI expert in the Product Management team, lists three major, emerging themes related to AI and machine learning:

1. AI should not be complicated for the user: We provide intelligence services out of the box, so you or anyone in your organization do not need to be a data scientist to use them.
2. AI needs to be tested with your data: It’s important for customers to see what’s behind the scenes and understand how well an AI solution works with their own data, not just demo data.
3. Cloud-first, but on-premises AI matters too: While cloud services lead the way, there is still significant value in on-premises AI solutions, especially for certain customers and industries.

Testing AI with Your Data is Crucial

There has been a recent influx of “intelligent” products and services on the market, but not all are truly intelligent. It’s crucial for customers to test AI solutions with their own data to see how well they perform. If it takes too much effort to get the AI to work, it can be impossible to try it out with real data.

Cloud-First, But On-Premises AI Matters Too

Cloud services and SaaS have been around for some time, but certain customers and industries have not fully embraced them. As long as AI services are only available in the cloud, there can be significant dollars left on the table. Therefore, there is a real opportunity for premium, fully on-premises AI backend solutions.

Introducing M-Files Intelligence Services

We are launching a new tool, M-Files Smart Classifier, as an add-on feature in November. M-Files Smart Classifier is based on the approach described above, where the product learns while it is used and provides suggestions for document classification.

M-Files Smart Classifier: AI-Powered Document Classification

M-Files Smart Classifier leverages AI to automatically classify documents, making it easier to manage and retrieve information. This tool learns from user behavior and improves over time, providing increasingly accurate suggestions.

M-Files Repository Sensor: Uncover Hidden Business Data

In addition to the new M-Files Smart Classifier, we offer other intelligence services, such as M-Files Repository Sensor. This tool helps crawl through large amounts of data to identify business-critical information, such as personally identifiable information, from clutter.

The 3 Steps to Intuitive Information Management with AI

Our aim is to develop services that lead to intuitive, intelligent information management through three steps:

1. Provide meaningful metadata suggestions: Use AI to analyze and understand the content users are managing.
2. Separate business-critical data from dark data: Crawl through data repositories to find relevant data, make it visible, and attach it to business processes, removing information clutter.
3. Offer users data that is relevant for them now: Understand who the user is and provide proactive information that is relevant today.

Ready to harness the power of AI for simpler information management? See how M-Files Smart Classifier and our intelligent services can help! Schedule a free demo or start your free trial today!