ECM

Drive performance with ECM technology

Businesses today are struggling with an overwhelming amount of information. Documents are produced at increasingly faster rates, creating exponential growth in data volumes. Rather than using documents and data to make better business decisions, many employees spend a good part of their day simply searching for the right information.

Enterprise content management (ECM) technology can help. By efficiently organizing, securing, and processing information from a growing number of sources, ECM systems enable employees to find any document in seconds, helping to drive productivity and performance.

For companies seeking the most effective enterprise content management system, M-Files offers an AI-powered ECM solution that breaks down data silos and makes it possible to serve up the right information to the right people – right when they need it.

ECM that truly connects your business

Connect all your enterprise content and support your business workflows with M-Files.

How ECM can tame information chaos

A superior ECM system like M-Files can help organizations address the most critical challenges in managing documents and data.

Growing volumes of data

The amount of data that businesses produce doubles every two years1, creating exponential growth in the number of documents that employees must manage.

Dark data

More than 50% of the information in the average organization is considered “dark data” – information that is unknown or uncategorized, eating up storage costs but offering no value to the company2.

Security issues

Many employees put sensitive information at risk by using unauthorized file-sharing apps as a workaround to cumbersome workflows for sharing documents.

Paper-based documents

Many companies and users still cling to manual, paper-based workflows, such as printing documents when a signature is needed.

Mobile access

The number of remote workers and work-from-home employees continues to increase, making mobile access to documents essential. Yet fewer than one in 10 workers find it quick and easy to search for documents remotely on a mobile device3.

Information chaos

The average organization has no less than four content management systems, yet more than half of critical business content remains outside these systems4. As a result, employees find it difficult to know where to locate the right information, let alone access it quickly.

M-Files: an intelligent information management platform

M-Files is an AI-powered information management platform that serves as a powerful ECM solution. Combining connected content and smart automation, M-Files delivers a solution that increases the productivity of knowledge workers while providing a seamless digital customer experience, enabling business continuity and reducing business risk.

M-Files manages content and information based on “what” a file is, rather than “where” it is stored. This approach offers a richer and more flexible way to organize, share, process and authorize access to information. It also keeps content within ERP, CRM and other back-end systems connected and accessible. Unlike competing ECM solutions, M-Files is easy to use, fast to implement and offers great flexibility to suit the changing needs of an organization.

M-Files’ ECM software uses artificial intelligence and machine learning to find and create connections to documents across every platform and repository in an organization. From network folders, SharePoint and filesharing services, to CRM platforms, ERP systems and other data repositories, M-Files unifies data and content without disturbing existing systems or processes or requiring migration to a central repository. M-Files then assigns metadata to each file, making it easy to find it within seconds. That means employees can access relevant, accurate information no matter where it is stored or in what format, anytime and anywhere.

The Business Case for Enterprise Content Management

Discover how organizations are leveraging ECM to achieve positive bottom-line impact.

Features of M-Files’ ECM solution

M-Files’ ECM solution offers a wealth of features that helps tame the chaos of information management.

Easy search and retrieval

Documents in M-Files are always labeled with metadata that connects them to projects, customers, users, dates, and other pertinent information. Rather than remembering where a file was stored, users can find a document by simply typing a few words into the M-Files search bar.

Strong security

M-Files protects documents with enterprise-grade encryption and uses dynamic access permissions based on metadata to determine who can open, edit or share a file.

No data silos

By connecting documents throughout the organization – without migration – M-Files eliminates siloed content to present a single view of all documents.

Automated document workflows

M-Files supports business process management by automating document-based processes and ensuring that company guidelines and legal regulations are followed when employees access and interact with documents.

Easy version control

M-Files keeps one copy of each document and provides a link that employees can use to access it. That means there are no duplicate files, so workers always know which document is the most recent.

Streamlined collaboration

M-Files makes it easy for multiple users to edit, annotate or co-author documents simultaneously.

Anytime, anywhere access

M-Files’ ECM system offers a mobile client that makes it easy to locate, edit and even sign documents from a mobile device.

Easy integration with existing systems

M-Files’ ECM system provides multiple integrations to make information more available and documents easier to use.

By connecting information that resides in separate systems, archives, applications and storage locations in a single view, M-Files makes it easier to draw insight and extract business intelligence from your information assets.

M-Files also integrates easily with other line-of-business applications and various content repositories, allowing workers to use their preferred tools and platforms to access documents via M-Files. From electronic signing applications to network folders and legacy ECM tools, employees can continue to work with the systems they are familiar with while benefiting from M-Files’ powerful ECM technology.

How M-Files enables efficiency for your business?

Faster search

What you need, when you need it. That is the way M-Files works. Fast, easy, and intuitive.

Familiarity

You can use your favorite daily tools, such as MS Teams or Salesforce to manage your documents.

Easy collaboration

Share content securely, and co-author documents simultaneously — wherever you work.

Streamlined daily work

Let M-Files suggest tags for your documents and add workflows for faster processing.

Why choose M-Files’ ECM?

M-Files is used by thousands of companies in more than 100 countries around the world. By deploying M-Files in the cloud, on premises or as a hybrid solution, companies can make documents easier to find while keeping information secure and controlled at all times.

By connecting employees with the information they need, M-Files helps boost productivity and drives business performance. M-Files also strengthens information governance and compliance by establishing better processes for managing information. Advanced permissions and encryptions improve information security and ensure that documents don’t fall into the wrong hands. And by delivering a strong digital customer experience, M-Files helps enhance a brand and improve competitive standing.

FAQs

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What is ECM?

Enterprise content management, or ECM, refers to a system for collecting, organizing, storing, securing and managing a wide range of business content, including both structured and unstructured data.

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What are the benefits of ECM?

By managing information more effectively, ECM systems help organizations get more value from their data and documents. ECM solutions make it easy for users to find the documents they need, helping to increase efficiency and eliminate time spent searching for information. Superior ECM technology can also automate document-based workflows and provide greater security for business-critical documents.

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What is enterprise content management vs. document management?

While document management systems focus primarily on traditional documents, enterprise content management is concerned with documents as well as images, video files, audio recordings, social media content, websites and other forms of unstructured data.

  1. https://insidebigdata.com/2017/02/16/the-exponential-growth-of-data/
  2. https://www.gartner.com/it-glossary/dark-data
  3. M-Files survey for IT decision makers
  4. https://cdn2.hubspot.net/hubfs/332414/Market-Intelligence/IW.Reports/The%20State%20of%20Intelligent%20Information%20Management%20Getting%20Ahead%20of%20the%20Digital%20Transformation%20Curve.pdf

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