ECM tools

Manage information with AI-enabled ECM tools

For enterprises today, information is one of the most important business assets – and one of the most poorly managed. Day after day, employees waste a significant amount of time as they tackle a myriad of challenges related to working with documents and data. From spending hours each week searching for the right information to finding ways to share files securely, employees’ information management challenges can result in hundreds of hours of wasted time and thousands of dollars in lost productivity.

To solve this predicament – which only gets worse each year as businesses produce ever-larger amounts of information – many companies are turning to enterprise content management (ECM) systems powered by artificial intelligence. AI-enabled ECM solutions can identify documents throughout the company, analyze them to extract information, and label them with metadata that makes it easier for workers to search for and find them.

For companies seeking best-of-breed, AI-powered ECM tools, M-Files offers a leading intelligent information management solution that can help employees find information faster while automating critical processes and keeping information secured and control.

ECM that truly connects your business

Connect all your enterprise content and support your business workflows with M-Files.

How AI helps tame information chaos

Artificial intelligence is revolutionizing the way businesses store, archive, process, and extract information with ECM tools. Intelligent information management systems use AI to automatically classify, process, and extract data from files. By reading a document and suggesting metadata properties based on past iterations of similar documents, AI can improve a worker’s ability to find exactly what they’re looking for when searching for information.

The benefits of AI-enabled ECM tools are profound.

Minimal human error

ECM tools with artificial intelligence can reduce or eliminate user error and misclassifications when assigning names and metadata to documents.

Consistent naming conventions

While document names created by employees may vary wildly, AI-enabled ECM systems can adhere to consistent conventions when naming records.

Document clustering

AI enables documents to be easily grouped by common themes, fields, or topics, allowing organizations to find parallels and inferences that might not have been otherwise discovered.

Advanced security

AI technology can identify sensitive and personally identifiable information within documents and flag those files for special handling or direct them to a specific workflow.

Free workers to perform other tasks

By relieving employees of the responsibility of organizing and assigning metadata to files, AI-driven ECM tools can help to boost productivity and enable workers to focus on more business-critical, strategic tasks.

M-Files: a better way to manage content

M-Files’ AI-powered intelligent information management solution connects documents and information throughout a company – including every platform and repository – and analyzes them to place them in context. Rather than requiring that documents are migrated to a central location, M-Files automatically assigns metadata to documents that makes them easier to locate, use, and share.

As a result, documents can remain within whatever systems they are typically created and viewed. From network folders, SharePoint, and filesharing services to CRM systems, ERP platforms and other applications and systems, M-Files creates connections to content wherever it stored and in whatever format, enabling employees to find relevant, current, and accurate information anywhere and anytime.

Additionally, M-Files’ enterprise content management solution can automate document-intensive workflows to standardize processes, accelerate timelines, and ensure deadlines are met. And M-Files protects documents with enterprise-grade encryption and dynamic, role-based permissions that ensure files don’t fall into the wrong hands.

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The Business Case for Enterprise Content Management

Discover how organizations are leveraging ECM to achieve positive bottom-line impact.

M-Files’ ECM tools offer comprehensive benefits

M-Files’ ECM tools offer a wealth of features and benefits for managing documents and content.

Fast search and retrieval

With M-Files, employees need only think about what they’re looking for, rather than where it might be located. After workers type in a bit about the information they need, M-Files will connect them with their documents no matter where the files have been saved.

No more data silos

M-Files connects information throughout the organization to provide access to data on all systems and repositories without requiring migration.

Access documents from anywhere

Workers can access business data and documents from anywhere and at any time through a desktop client, web browser, or a mobile application.

Use familiar tools

M-Files’ APIs and standard integrations make it possible for users to work with familiar tools like Microsoft Teams for Outlook to access documents and manage workflows.

Eliminate duplicates and version headaches

With M-Files, everyone works with one single version that’s accessible via a link. No more email attachments or duplicate content in different archives.

Discover business-critical data

M-Files’ AI-enabled technology will crawl legacy archives to surface relevant files, recognize patterns in data, and provide improved visibility of business-critical information.

Flexible permissions

Documents are automatically accessible to the right people and the right people only. Access rights can be defined by criteria such as roles, departments, projects, workflow state, and more.

Automating document-related workflows

M-Files enhances business process management by automating document-intensive processes to minimize human error, streamline workflows, and ensure that documents are processed in compliance with policy and regulation.

Automated routing

M-Files ensures that documents are always routed to the correct person once they’re created or after certain changes have been made. As the document moves through each stage of a workflow, M-Files automatically notifies the individuals who are required to act and follows up with reminders.

Visibility into processes

M-Files’ enterprise content management tools also enable clear visibility into the status of documents and the effectiveness of current business processes, helping to eliminate bottlenecks and to capitalize on opportunities for improvement.

Audit trails

With M-Files, you can easily see a full history of all business process steps and what happened at each stage.

Create new workflows easily

The M-Files Workflow engine is a simple application that makes it easy to build new workflows to suit specific requirements.

How M-Files enables efficiency for your business?

Faster search

What you need, when you need it. That is the way M-Files works. Fast, easy, and intuitive.

Familiarity

You can use your favorite daily tools, such as MS Teams or Salesforce to manage your documents.

Easy collaboration

Share content securely, and co-author documents simultaneously ‚ÄĒ wherever you work.

Streamlined daily work

Let M-Files suggest tags for your documents and add workflows for faster processing.

Why choose ECM tools from M-Files?

M-Files is the choice of thousands of organizations in more than 100 countries who use M-Files to improve the way they manage business information processes. As a next-generation intelligent information management platform, M-Files delivers a seamless digital experience while strengthening collaboration, increasing productivity, ensuring business continuity, and reducing business risk.

As a highly configurable platform, M-Files can be customized to suit specific use cases and requirements. Solution templates and best practices for multiple use cases across industries make it easy to build information management solutions without starting from scratch. Third-party add-ins provide additional capabilities for visualizing and editing data. And APIs enable M-Files to communicate easily with existing systems.

As a cloud-ready solution, M-Files can be deployed in the cloud, on premises, or in a hybrid solution that combines the flexibility of cloud services with the control of in-house technology.

FAQs

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What is ECM?

Enterprise content management, or ECM, involves the tools, strategies, and practices for organizing, securing, storing, and retaining a broad array of content such as documents and other unstructured data.

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What are ECM tools?

ECM tools are software solutions that help to streamline and automate enterprise content management tasks. As the volume of documents that organizations produce continues to expand exponentially, ECM tools can help to minimize the complexity of organizing massive amounts of data in a wide range of formats.

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What are the benefits of an ECM solution?

ECM solutions make it possible to serve up the right information to the right person at the right time, improving decision making and enabling businesses to extract more value from their information assets. ECM systems can also help to automate document-intensive workflows to minimize human error, accelerate timelines, and ensure compliance. ECM tools also provide an extra layer of protection for documents, ensuring that only the right people have access to sensitive material.

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