BPM Software

Automate document workflows with M-Files’ BPM software.

Unlocking Efficiency with Advanced BPM Software

Business process management (BPM) has long been a priority for organizations as they work to improve efficiency, minimize errors and increase productivity. By documenting business methods and continually refining and automating them, the discipline of BPM can help deliver exceptional customer experiences, ensure regulatory compliance and achieve better outcomes.

Managing and improving myriad business processes is complex. Superior BPM software can help by automating workflows, streamlining management tasks and continuously monitoring business processes. For organizations seeking a BPM software solution that can integrate easily with an existing technology stack, M-Files offers an AI-powered intelligent information management solution that provides all the tools needed to manage process refinement and workflow automation.

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Get a Grip on Your Process

See how M-Files can save resources and prepare your business to scale.

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How BPM Software Improves Processes

Business process management (BPM) has long been a priority for organizations as they work to improve efficiency, minimize errors and increase productivity. By documenting business methods and continually refining and automating them, the discipline of BPM can help deliver exceptional customer experiences, ensure regulatory compliance and achieve better outcomes.

Managing and improving myriad business processes is complex. Superior BPM software can help by automating workflows, streamlining management tasks and continuously monitoring business processes. For organizations seeking a BPM software solution that can integrate easily with an existing technology stack, M-Files offers an AI-powered intelligent information management solution that provides all the tools needed to manage process refinement and workflow automation.

BPM Software Can Address Many Areas of Inefficiency

Late Deliveries

Identify process and supply chain issues to improve on-time delivery.

Unplanned Costs

Standardize and automate processes to eliminate unexpected expenses.

Long Response Times

Automate workflows and notifications to provide quick answers and timely solutions.

Employee Turnover

Automate routine tasks to allow employees to focus on strategic work.

Rework

Define, automate, and monitor processes to ensure accuracy the first time.

Slow Information Gathering

Enable workers to find documents and data quickly, regardless of location.

Uninformed Decision-Making

Leverage technology to ensure decision-makers have timely, accurate information.

Lost Sales and Customer Loyalty

Configure and customize your client portal platform to create a seamless and unified experience for clients and content.

Knowledge Work Automation Capability Maturity

M-Files Knowledge Work Automation Capability Maturity Model

Transform your business with M-Files, the leader of Knowledge Work Automation. Let us help you in assessing your digital maturity and set your path to success.

M-Files: A Smarter Way to Automate Processes

M-Files is a next-generation intelligent information management platform that combines content and document management with automated workflows and heightened security to deliver all the capabilities you need in a BPM software solution.

Smarter Information Management

M-Files delivers a more powerful and intuitive way to manage information. Instead of centralizing documents and requiring migration, M-Files uses AI-powered technology to locate and organize documents across various systems—network folders, cloud storage, file-sharing services, SharePoint, ECM systems, CRM technology, and more. By analyzing and tagging documents with metadata, M-Files provides a unified view without disrupting existing systems.

Automated Workflows

With metadata guiding custom workflows, M-Files automates business processes to enhance business process management. It tracks due dates, issues reminders, follows up on assignments, and ensures compliance with company guidelines and regulatory requirements.

Exceptional Security

M-Files ensures document security with encryption and dynamic access permissions based on metadata, such as document type, project, or workflow state. Access rights are automatically updated with organizational changes.

Where M-Files’ BPM Software Can Help

To optimize business process management, M-Files makes it easy to create workflows with the M-Files Workflow engine, a simple application for customizing workflows to suit your specific needs.

Accounts Payable

Enhance management of invoices, receipts, purchase orders, and financial documents to reduce risk and gain better financial insights.

Project Management

Define rules for content visibility, task deadlines, and document ownership to streamline project workflows.

Records Management

Track records from creation through archival or disposal.

Enterprise Content Management

Manage all organizational content, regardless of format or location, and convert unmanaged data into manageable information quickly.

Human Resources

Improve efficiencies in recruiting, training, performance reviews, payroll, and benefits while securing sensitive documents with automated access controls.

Training

Organize and manage learning requirements, certifications, and other training tasks for staff.

Document Management

Access files anytime, anywhere, on any device while eliminating duplicates and ensuring version control.

Contract Lifecycle Management

Simplify contract management by automating workflows and ensuring quick access to the correct versions.

Quality and Compliance

Manage audit processes, SOPs, nonconformance reports, and CAPAs in regulated industries.

Invoice Processing

Automate and track invoice review and approval to ensure timely payments.

Improving the Client Experience with BPM Software

Organizations focus on enhancing client experiences as a way of improving business outcomes. BPM software from M-Files can aid in this effort in several essential ways.

Get a Complete View of the Client

Client-related documents are often scattered across various systems, from email attachments and network drives to CRM systems. M-Files provides a unified view, consolidating all client information to improve understanding and service.

Automate Repetitive Processes to Improve the Client Journey

Automate recurring client activities to streamline processes, reduce manual effort, and ensure consistent engagement throughout the client journey.

Empower Customer Self-Service

Secure client portals and self-service options allow clients to access necessary information 24/7. Automated workflows ensure they receive the most up-to-date data.

Provide Personalized Customer Care

M-Files offers a comprehensive view of clients and their interactions. Combined with automated workflows, this information helps tailor communication and enhance customer loyalty.

Glean Insight from Data

Utilize M-Files' document management and workflow automation to extract valuable insights from client data, refining processes and improving client interactions.

How M-Files Enables Efficiency for Your Business

Faster Search

What you need, when you need it. That is the way M-Files works. Fast, easy, and intuitive.

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Familiarity

You can use your favorite daily tools, such as MS Teams or Salesforce to manage your documents.

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Easy Collaboration

Share content securely, and co-author documents simultaneously — wherever you work.

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Streamlined Daily Work

Let M-Files suggest tags for your documents and add workflows for faster processing.

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Why choose BPM software from M-Files?

M-Files offers a smarter way to work. By making it easier to find, access and share the right documents with the right people, M-Files eliminates frustration, wasted time and business risk of inaccessible information. By automating document-based workflows, M-Files helps streamline and simplify routine tasks so employees can focus on high-impact, highly-skilled work that yields greater outcomes and higher job satisfaction.

Collaboration is easier with M-Files. Rather than emailing attachments back and forth, colleagues can share a link to a single, authoritative version of a document that everyone can work with and comment on. Secure client portals make it easy to share information and processes with people outside the organization. With M-Files’ integrations and APIs, employees can use the platform with business and productivity tools they prefer rather than learning a new system.

Deployed in the cloud, on premises or as a hybrid solution, M-Files is used by thousands of organizations in more than 100 countries worldwide.