CPA Courtney Kunzig Discusses Automation in Accounting

Knowledge work automation is poised to reshape multiple industries. This is especially true in professional services. In this sector, knowledge is often the primary deliverable. Accounting industry workers handle huge amounts of client data. They also manage sensitive information and face tight deadlines. Workflows, security and compliance, client satisfaction, and firm growth are major priorities…

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Consultants Enrich Client Experiences with AI and Automation

Artificial intelligence (AI) is reshaping the business landscape and transforming customer experiences and management consulting practices. AI automation drives innovation, making companies more customer-centric by fostering seamless, efficient, personalized interactions. Work automation and predictive analytics are becoming pivotal in increasing productivity and streamlining workflows. Work automation is now a universal trend as companies deploy advanced…

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Talent Acquisition and Retention: A Knowledge Work Automation Future

A shift is underway in talent acquisition and retention. Knowledge work automation is shaping the future of talent management and changing how businesses operate. Knowledge workers across multiple industries grapple with the challenges of ensuring security and compliance while operating efficiently. Fast-paced environments require standardized processes and technologies to reach their business goals. The Age…

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AI, Information Management, and the Future of Collaboration

Joel and Ethan Coen. Elton John and Bernie Taupin. Doritos and Taco Bell. Collaborations lead to groundbreaking, creative work. But the next game-changing collaboration will be between knowledge workers and robots—specifically, AI chatbots. The future of collaboration is closely bound to the integration of Artificial Intelligence (AI) and information management. According to a report by…

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Artificial Intelligence and Knowledge-based Work in the Legal Field

The legal profession faces a potentially game-changing challenge—staying current with new technology. Bloomberg Law found that more lawyers are now unfamiliar with legal technology compared to previous years. In 2022, 55% of law firms reported that knowledge gaps held back their use of legal technology—up from 40% in 2020. Recent advances in artificial intelligence (AI)…

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Document Management Software Integration

Enterprise software is about efficiency. Different solutions must be able to “talk” to one other. Many business processes must integrate or interact with data across multiple software programs. Knowledge workers need to complete these processes without reentering or reformatting data. ERP, CRM, and Document Management Systems Enterprise resource planning (ERP) systems are universal across business,…

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Merging Structured and Unstructured Data for Knowledge Work

Organizations depend heavily on data to make informed decisions, create strategies, and promote innovation. Data, broadly classified into structured and unstructured, offer valuable insights that drive efficiency and customer engagement. Structured data are machine readable and can be grouped efficiently, simplifying analysis and retrieval. Unstructured data lack organization and exist in emails, social media, and…

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Data Security and Knowledge Work Automation

In 2023, the number of knowledge workers in the United States was estimated to be more than 100 million, with more than 1 billion knowledge workers globally. These highly trained workers drive value for organizations by applying their creative and problem-solving skills. With the rise of generative AI, there’s been a renewed push to automate…

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Artificial Intelligence and the Future of Data and Analytics

In today’s digital era, businesses are swimming in a sea of data. Understanding and harnessing the power of advanced analytics, data, collective intelligence, and artificial intelligence (AI) is crucial. Developing a strong data and analytics strategy is essential for organizations looking to use information effectively. Unstructured vs. Structured Data It’s crucial to discern between structured…

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Adding AI and Knowledge Work Automation to Your Microsoft Arsenal

As the digital workplace grows, businesses rely increasingly on advanced technologies to enhance productivity and streamline workflows. Microsoft’s tools such as Microsoft SharePoint, Microsoft Teams, and Microsoft Office 365 are at the forefront of digital transformation. The Future of Knowledge Work The role of knowledge workers is pivotal to this future. The evolution of knowledge…

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