Content Readiness for AI and Agents

Organizations are investing heavily in Microsoft 365 Copilot, AI agents, and emerging agentic workflows. Yet many are discovering that AI is only as effective as the information it can access. The content strategies that improved collaboration, speed, and efficiency can also create new challenges in the age of AI. While traditional content management solutions provide a foundation for storage and collaboration, AI readiness requires a different approach to managing strategic business content.

Information that drives critical business processes, from contracts and quality records to client documentation, SOPs, engineering documents, and regulated content, requires additional governance, business context, and control to protect against new risks introduced by AI and deliver trusted AI outcomes.

As AI agents increasingly participate in business processes, they don't just consume information; they act on it. When critical content lacks context, ownership, or governance, AI amplifies the risk of improper access and the use of inaccurate or incomplete information in business decisions.

Join our guest speaker, Forrester Principal Analyst Cheryl McKinnon, along with Microsoft and M-Files, to explore why AI readiness requires a different approach to managing strategic business content.

Attendees will gain practical insights into the content, governance, and organizational challenges that influence AI outcomes, along with proven approaches for transforming strategic business content into agent-readable information that improves AI accuracy, trust, governance, and business value.

Key takeaways:

• Why trusted AI starts with trusted business content.
• How content strategies built for collaboration and efficiency can create new AI risks.
• Which types of strategic business content have the greatest impact on AI outcomes.
• What makes information agent-readable and ready for Copilot and AI agents.
• How organizations can close the AI readiness gap while maximizing Microsoft 365 and AI investments.