Webinar | Insurance AI is Only as Good as its Context: How to Eliminate Friction Across Underwriting, Claims and Compliance

Insurance doesn’t have an AI problem. It has a context problem. Underwriting, claims, and compliance teams are still working across fragmented submissions, policy files, emails, and legacy systems - slowing decisions and weakening trust in automation. This session explores how Context-First Document Management gives insurers the connected, governed information foundation they need to reduce friction, improve traceability, and make AI actually usable in the real world.

Key Takeaways

• Learn why AI success depends on trusted business context
• Discover how insurers are reducing friction across document-heavy processes
• Understand how to improve traceability and governance across the policy lifecycle
• Explore practical ways to modernise insurance operations within Microsoft 365 and more.

Join Yohan Lobo, Senior Manager - Industry Solutions, M-Files and David Robertson - Account Executive, UKI, M-Files discuss how to eliminate friction across insurance organisations and their policy lifecycles.

Speakers

Yohan Lobo Senior Manager - Industry Solutions M-Files

David Robertson Account Executive, UKI M-Files