Unlock Profit and Growth while Reducing Risk

Improve productivity, quality and profitability for contract research organizations with better document management.



Ease tracking of information throughout clinical processes

  • Enhance field experience by streamlining tedious documentation tasks so CRAs and project managers can focus on the science of the study
  • Ensure document quality through consistent application of master data and alerts that warn of missing information
  • Get more from your CTMS by making documentation readily accessible through your staffs‚Äô primary operational interface
  • Increase project win rates by tapping into knowledge from past studies to enhance RFI and RFP responses



Automate documentation of SOPs and CAPAs

  • Automate SOPs and Resolve CAPAs efficiently through programmed workflows and alerts that provide visibility to deviations from the standards
  • Meet schedule milestones in conformance to SOPs through review workflows, timelines, reminders and notifications of delays
  • Control quality with workflows, security controls, records management and approvals automatically implementing your policies
  • Increase growth capacity by automating routine tasks so your firm can handle more studies without staff additions
  • Improve CRA recruitment and retention by equipping them with tools that reduce their administrative tasks and create more time for science
  • Accelerate staff onboarding through templates and workflows that enable them to quickly execute SOPs and handle CAPAs



Reduce business risk by ensuring compliance

  • Ensure content security by making documents and data sets available to the right people no matter where or by whom it is stored
  • Improve blinding by ensuring that users have zero data visibility unless and until they are identified as approved for access
  • Provide evidence of operational oversight that inspires confidence in sponsors and meets regulatory requirements
  • Maintain Trial Master Files in conformance with regulatory requirements through automated SOP execution
  • Streamline audits by showing SOP and CAPA controls and record-⁠level tracking of how and when data was generated, approved and accessed



Strengthen sponsor relationships through collaborative workspaces

  • Centralize sponsor communications, including inputs, outputs, reviews and collaborations in a single, secure workspace per project
  • Ensure regulatory conformance by tracking when physicians at investigative sites receive, open and act on critical communications
  • Avoid project delays through CRO/sponsor workflows, alerts on open tasks and the ability to collaborate on information in real time
  • Avoid losing clinical data that might be overlooked by ensuring version status is not incorrectly coded or miscommunicated
  • Track information exchange between investigative sites and sponsors, including acknowledgement of receipt

CRO leaders endorse the M-Files advantage

The Most Productive CROs use M-Files

The M-Files Impact

270%+ return on investment with low cost of initial entry and fast time to value

Improve profitability

when clinical research staff and project managers are more efficient in everyday work

Satisfy and retain sponsors

through faster project delivery, more informed trial status and greater responsiveness to inquiries

Reduce business risks

through workflows that automatically comply with regulatory and sponsor requirements and permission-based access that prevents data leaks

Upgrade quality

and continuously improve SOPs while tightening CAPA resolution through automated workflows and alerts

Keep employees happy

by making routine work less taxing and creating a more fluid work-from-anywhere experience

Create growth capacity

by enabling CRAs and project managers to manage more projects without adding staff through automation

See M-⁠Files in Action.

Seeing is believing. Schedule a demo to learn how to give your consulting firm a competitive edge by automating processes, enforcing information control, and improving the sponsors’ experience.