For manufacturers and distributors that require a way to outsource the entirety of their maritime shipping operations, Sydney-based Inco Ships is the solution. Inco runs a fleet of 15 cargo carriers complete with all the crew, supplies, and technical expertise for a safe transoceanic crossing. When handling other people’s cargo, safety and quality are of the upmost priority. For this reason, Inco managers review and revise the ships’ procedures and checklists four times a year. However, the difficulty comes with communicating these changes with their crews that can be scattered across the Pacific.
In this case study, learn how Inco Ships utilized M-Files to update their outdated paper-based process to a completely electronic document solution that ensures that all crews have the proper information at all times.