Training Packages

Speed up project delivery, drive user adoption and enhance lifecycle support. From design decisions to the day-to-day usage of M-Files, each course included in these offerings are focused on a specific audience’s needs.

Support that meets your needs

 

M-Files training packages are based on best practices and lessons learned throughout years of supporting M-Files projects through the right set of training actions.

All packages have three tiers to accommodate the needs of the organization. The intention is not necessarily to use all of these packages, but to select those that best meet your organization’s needs.

Engage

Engage packages are designed to accelerate time to value and ensure smooth project delivery.

Engage

Audience: Project Team

Includes:

  • M-Files Essentials to get the Project Team up to speed with the M-Files mindset, terminology, best practices, and design principles prior to the requirements and design workshops
  • User Training for the Project Team to put the daily use of M-Files into perspective prior to requirements and design workshops
Engage Plus

Audience: Project Team, Business Administrators, User Acceptance Testers

Includes:

  • Everything in Engage, and…
  • Additional User Training for Testers & Business Administrators to introduce the ins and outs of M-Files prior to User Acceptance Testing
  • Business Administrator Training for M-Files Admins to become familiar with the backend of M-Files. Topics include things like metadata structure, views, workflows, and permissions
Engage Max

Audience: Project Team, Business Administrators, User Acceptance Testers, End Users

Includes:

  • Everything in Engage Plus, and…
  • Additional User Training
    specific to the end users and focused on the day-to-day use of M-Files

Enable

Enable package enables your network of M-Files Champions to drive change management and promote user adoption.

Enable

Audience: Organization’s M-Files Champions

Includes:

  • Consultative support to define and document the Champion Role Description & Change Message Communication
  • A half-day User Training for Champions to ensure they are knowledgeable in the day-to-day use of M-Files
  • A half-day M-Files Champion Training to enable participants to act as in-house Champions. The focus is on how to train, support, and/or encourage their peers in an effective and engaging way
Enable Plus

Audience: Organization’s M-Files Champions

Includes:

  • Includes everything in Enable, and…
  • Twice the classroom time for the User & Champion training to allow more time for exercises and discussions
  • M-Files Super User training to introduce the champions to more advanced functions that M-Files has to offer
Enable Max

Audience: Organization’s M-Files Champions

Includes:

  • Everything in Enable Plus, and…
  • Two full-day sessions of User, Champion and Super User courses to accommodate more participants
  • Perfect for customers that have up to 24 M-Files Champions

Empower

Empower is a flexible multipurpose package. It can be used, for instance, to re-engage users, support training actions during Go-Live, or provide continuous learning for Champions through workshops.

Empower

Audience: M-Files Users, Champions

Includes:

  • This package starts with a collaborative training consultation session to understand your needs and to determine suitable training actions
  • M-Files User Traction is a ‘choose your own adventure’ style package where sessions can be chosen from nine different options. The sessions selected can include basic User or Champion events or tailored sessions like M-Files Info’s M-Files Tips n’ Tricks, Drop-In Support, M-Files Q&A or the like
Empower Plus

Audience: M-Files Users, Champions

Includes:

  • Includes everything in Empower, and…
  • 4 x M-Files User Training events to introduce or reintroduce the day-to-day usage of M-Files. This course is perfect for new users during Go-Live or for users who need a refresher on the basics
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