Employees need to pick up on software quickly
One of the most frequent difficulties encountered when adopting a company-wide document management system is not technical, like installation of the software or the import of existing data, but rather human-related. The challenge lies simply in getting all users to start using the new procedures properly. The more complex and technical the software application is, the more training is needed to raise the comfort level of employees.
User-affability was one of the main criteria for Morris & Associates, a manufacturer of industrial-scale chilling equipment.
IT manager Heather Kent explains, “One of the key criteria for the solution we were looking for was something that was really easy and simple to use, software that could be easily integrated with our system and processes. M-Files was a good fit because it integrates with Windows, so people can use it almost exactly like the shared network drives that they were used to, with minimal training. This company has been here for over 60 years and there are a lot of employees that have been here for more than 20 or 25 years. Not all of them are very computer-savvy, so ‘easy to use’ was high on our list for selecting a new document management system.”
M-Files appears as a hard drive in Windows Explorer, so users save and retrieve files from any application in the same dialogue boxes just as before.
“Plus M-Files is one of the least expensive of the management systems available, so that was another big positive,” adds Kent.
Read more on how Morris & Associates put M-Files to use company-wide.
Latest posts by M-Files (see all)
- Automatic Permissions: Stay Secure, Manage Access and Keep it Simple with M-Files - October 10, 2013
- M-Files Video Shows How to Save Time by Using Document Templates - October 5, 2013
- Want to Learn About a Superior Approach for Sharing Documents? Watch the New M-Files Video! - September 27, 2013