AI 50 Trailblazer: M-Files – Empowering Knowledge Workers with AI

By Antti Nivala on July 7, 2022

KMWorld AI 50 2022: The Companies Empowering Intelligent Knowledge Management

In the hybrid workforce, we’ve seen an increase in the amount of data organizations generate—much of which is scattered across multiple systems with no single source of truth. Inflexible document management solutions prohibit the ability to access content in a context that makes sense, keeping employees from getting information needed to make critical decisions.

M-Files has played a key role in helping companies enable remote workforces to easily manage, find, and secure information. M-Files’ metadata-driven document management platform seamlessly connects people with the content that they need, when they need it, regardless of where it is stored. The platform enables knowledge workers to instantly find the right information in any context, automate business processes, and enforce information control.

M-Files has continued to enhance its best-in-class technology to work for its customers by anticipating the users’ needs and allowing knowledge workers to work intuitively. Unlike other solutions on the market, AI is embedded at the core of M-Files and pervasive throughout the entire platform. M-Files uses AI to automatically discover and securely govern information in any repository to ensure compliance and reduce business risk. M-Files utilizes AI to update metadata, trigger workflows, assign permissions and intelligently act on content.

M-Files helps businesses gain a leading-edge and substantial ROI by delivering better customer experiences and higher-quality work. According to a Forrester Consulting commissioned study, The Total Economic Impact™ of M-Files, the M-Files platform can deliver nearly a 270% return on investment (ROI) over three years to midsize and enterprise customers.