DM
Customer Service and Technical Support
Support Services
Please contact us via email or phone. You can submit your support ticket also via our support center.
M-Files Support Center: http://support.m-files.com
Email: support@m-files.com
Tel. 1 (972) 516-4210 | 9AM - 5PM CST
Tel. +358 3 3138 7500 | 9AM - 3PM EET
M-Files Professional
M-Files Professional customers are eligible for free technical support via e-mail and phone. If you have purchased M-Files licenses, please include your M-Files serial number in the message to ensure that you receive priority support.
M-Files Express
M-Files Express is a free feature-limited edition of M-Files. It is supported through our online community. Additionally, M-Files Express users have the option of purchasing per-incident support (80 USD per incident).
Customer/Support Service Feedback: feedback.support@m-files.com
Offices and phone numbers
M-Files Inc.
5050 Quorum Dr., Suite 600
Dallas, TX 75254
USA
Phone: 1-972-516-4210
Fax: 1-972-516-4211
M-Files Corporation
Head office:
Hatanpään valtatie 26
33100 Tampere
Finland
Phone: +358 3 3138 7500
Fax: +358 3 3138 7550
In Espoo: Vaisalantie 4, 02130 Espoo
5050 Quorum Dr., Suite 600
Dallas, TX 75254
USA
Phone: 1-972-516-4210
Fax: 1-972-516-4211
M-Files Corporation
Head office:
Hatanpään valtatie 26
33100 Tampere
Finland
Phone: +358 3 3138 7500
Fax: +358 3 3138 7550
In Espoo: Vaisalantie 4, 02130 Espoo
Contact us by email at
Customer and Sales Services: sales@m-files.com
Partners: partners@m-files.com
Training: training@m-files.com
PR: pr@m-files.com
Feedback: m-files@m-files.com
Partners: partners@m-files.com
Training: training@m-files.com
PR: pr@m-files.com
Feedback: m-files@m-files.com
Orders
USA and CANADA: Call 1-800-224-4074 or 1-972-516-4210 to contact us directly, or fax your purchase order to us at 1-972-516-4211.
OTHER COUNTRIES: Call +358 3 3138 7500 to contact us directly, or fax your purchase order to us at +358 3 3138 7550.
Consultation and Training
Leveraging an extensive experience base, our consultants can assist you in the rapid setup and configuration of M-Files for your specific file management software needs.
Read more about the consulting services
Read more about the training services
M-Files Community
M-Files Community is a public forum where M-Files users ask questions and share experiences and advice.
Documentation
Brochures and Technical Documentation
Support
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