Support
M-Files Cloud Vault Support Overview
M-Files Cloud Vault is the easiest to use professional document management system on the market, but we’re always here to help you should a question arise. Support options for M-Files Cloud Vault are listed below.
M-Files Cloud Vault Getting Started Guide
The M-Files Cloud Vault Getting Started Guide provides a helpful introduction and overview of M-Files Cloud Vault. It’s the best place to start; just click the link below to download it.
The M-Files Community
The M-Files Community consists of active M-Files users who can help answer questions and provide insight into their experiences with M-Files. Please feel free to join the community and take advantage of this valuable resource to get the perspective of actual production users. You can access the community by clicking on the links below:
Email and Telephone Support
M-Files provides technical support 24 hours a day, 7 days a week via email, and via phone from Monday through Friday, 8:00am to 5:00pm US Central Time.
To email the M-Files Cloud Vault support team,
email support@m-files.com.
Telephone
To contact an M-Files Cloud Vault support representative, call 1-972-516-4210.